WAT-C web accessibility tools consortium Web Accessibility Toolbar EN 1.1
Sunday, August 29, 2004
  Frequently Asked Questions

1. I tried to install the accessibility toolbar and it ran through the setup program but there is no toolbar appearing in IE??

a few things to try: In the internet explorer menu ensure that:
  1. view > toolbars > lock the toolbars is unticked.
    screenshot showing the internet explorer 'lock the toolbars' sub menu item.
  2. Tools > Internet options > advanced > enable third party browser extensions (requires restart) is ticked.
    screenshot showing the 'internet explorer Tools/ Internet options / advanced / enable third party browser extensions.'
  3. view > toolbars > accessibility toolbar is ticked.
  4. open and close the browser a few times.
  5. look closely in the section of the browser that the toolbar should appear as sometimes the toolbar will initiall appear beside / partially obscured by other toolbars you have installed (e,g, google)..
    screenshot showing the web accessibility toolbar obscured by the google toolbar

2. The resize function (e.g. 800X600) stops working....

This function is currently javascript based and i have noticed that, since installing the latest windows service packs, the resize functions stop working sometimes. So the toolbar has been updated by JUn so it no longer relies on javascript for this function, which solves the issue. The update will be available next week (about the 3rd of august).

3. Why do I get an error when I close a window in Internet explorer?

This is an issue with some browser version/operating sytem combinations, it occurs sporadically, we are working on a fix for this. we have implemented a partial fix that reduces the problem, but have not completely sorted it yet....

Many thanks to Jim McPherson who has been helping us with the testing of the dll's

4. when opening the IE-Browser i get an alert with the following text: IEEXPLORE "out of system resources".

And in the Toolbar (EN 1.0) any button icon (either this one of the CSS or this one of the Structure etc.) appears destroyed, i.e. not as a clear icon, but as a black or white spot. I'm using XP.....

Resource shortage happens in XP if the user has many applications open at once. the toolbar itself uses a small amount of system resources, but if resources are insufficient, drawing of icons will not be able to be done. If you only find this occurs when you only have a few applications running please contact me with details of the error.

5. Why does the toolbar only work in IE?

 
Comments: Post a Comment

<< Home

Syndication: atom
ARCHIVES
July 2004 / August 2004 / September 2004 / October 2004 / November 2004 / December 2004 / January 2005 / February 2005 / March 2005 / May 2005 / June 2005 / July 2005 / August 2005 / September 2005 / October 2005 / November 2005 /

Toolbar Links

Colour Contrast Analyser links


Powered by Blogger